Privacy Policy

🧭 Key Takeaways

For visitors, we do not use cookies, and we do not collect any personal data. If you order a product through our website or sign up for our newsletter, we ask for the bare minimum and only share it with services that are absolutely necessary for the website to function.

At Compounding Machines OU, we are committed to complying with GDPR, CCPA, PECR, and other privacy regulations on our website. The privacy of your data is important to us.

In this policy, we lay out what data we collect and why, how your data is handled and your rights to your data. We promise we never sell your data: never have, never will.

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As a Visitor to the Website

The privacy of our website visitors is important to us so we do not track any individual people. As a visitor to the website:

  • No personal information is collected
  • No information such as cookies is stored in the browser
  • No information is shared with, sent to, or sold to third-parties
  • No information is shared with advertising companies
  • No information is mined and harvested for personal and behavioral trends
  • No information is monetized

We run the Pirsch Analytics script to collect some anonymous usage data for statistical purposes. The goal is to track overall trends in our website traffic, it is not to track individual visitors. All the data is in aggregate only. No personal data is collected.

We collect the following information: the page url you visit, the time of your visit, the http referer when visiting this page from an external source, the browser you use to visit our site, the operating system you use when visiting our site, the type of your device that you use to visit our site, the country and city you visit our site from, your browser language.

You can find a full list of collected data on the Pirsch Analytics website.

If you do not want to be tracked at all you can disable tracking for your current device here:

Disable Tracking
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As a Customer of Compounding Machines OU

Our guiding principle is to collect only what we need and that we will solely process this information to provide you with the service you signed up for.

We use a select number of trusted external service providers for certain service offerings. These service providers are carefully selected and meet high data protection, data privacy, and security standards.

We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process personal data only according to our instructions.

Here’s what that means in practice:

What We Collect and What We Use It For

  • We use Netlify for a global CDN and web hosting. If you visit our site, Netlify will store access logs including your IP addresses, and will store them for less than 30 days. See the Netlify Privacy Policy for full details.
  • The payment process is handled by a third-party payment provider. If you purchase a product from us, the billing information and the payment process are handled by Stripe. They may also send you transactional emails regarding your order. See the Stripe Privacy Policy for full details.
  • Product downloads are handled by a third-party provider. If you purchase a product from us, the billing information, payment information, email address, and downloads are handled by SendOwl. They may also send you transactional emails regarding your order. See the SendOwl Privacy Policy for full details.
  • When you write to us with a question or to ask for help. We keep that correspondence, which includes the email address so that we have a history of past correspondences to reference if you reach out in the future. We use this data solely in connection with answering the queries we receive.
  • For our customers who choose the option to receive our newsletter via email. We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter. They may collect your email address, name, the date on which you signed up, the date when your sign-up got confirmed, and your IP address. We will use this data to send you emails about newly released posts, as well as information about our products and special offers. You can use the "Unsubscribe" button at the bottom of each email to stop receiving emails. See the Mailerlite Privacy Policy or Mailerlite Security Statement for full details.
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Retention of Data

We will retain your information as long as necessary to provide you with the services, ordered products, or as otherwise set forth in this policy.

We will also retain and use this information as necessary for the purposes set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Compounding Machines OU's legal rights.

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Changes and Questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will also announce them on our company blog or social media profiles.

Contact us at [email protected] if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information.

Last updated: June 16th, 2022